How Do I Get A Refund From Enterprise?

How does enterprise after hours return work?

Please Note: A vehicle that is returned after hours will not be checked in until the next business day.

If returning after hours when a branch is closed, the customer is responsible for the vehicle until the satisfactory check in of the rental vehicle the next business day..

How do I dispute a rental car damage claim?

How to dispute damage chargesStep 1: Claim online. Gather your photos and paperwork, and open a claim online with the rental company you used. … Step 2: Contact your credit card company (if necessary) … Step 3: Escalate your complaint (if necessary)

What happens if I return my rental car to Enterprise late?

A 30-minute grace period is granted for all vehicle hires, however, whereby we operate on a 24-hour rental cycle, you will be charged for all returns exceeding one hour of pick-up time.

What happens if you bring a rental car back early?

Early Return and Late Return Fees If you return a vehicle early, the company may not be able to rent it out for those days. There’s also depreciation, the vicious daily expense for rental car firms. Depreciation and car disposition costs the average rental car company more than $10 per day, per car.

How much is Enterprise drop fee?

When you do this though you typically do incur (as others have mentioned) a ‘drop fee’. That can be as little as a few dollars, to several hundreds of dollars or even as high as over a $1k. It all depends on where you want to pick up the vehicle, and where you want to drop it off at.

What happens if a rental car is not returned?

It happens easily enough: you get stuck in traffic and realise you won’t make it to the rental counter to drop your car off on time. Car hire companies will usually give you a brief ‘grace period’, but then they might charge you for a whole extra day and/or an extra fee for dropping your car later than expected.

Do I have to vacuum rental car before returning?

We don’t require customers to sanitize their rental vehicles before returning them; however, we do expect rental cars to be returned in the same clean condition that they were first rented in.

Can you get a refund on a rental car?

You won’t get any refund if you cancel at the moment your rental is due to start (or, in some cases, on the day of pick-up), or if you cancel once the pick-up time has passed. If you think you might be late to pick up your car, there are things you can do to avoid a last-minute cancellation.

Do I get a refund if I return my rental car early?

If you need to drop off your car earlier than expected, call the local number the rental company should have given you with the paperwork you got when you picked up the car. You will not receive a refund for the unused days, but there shouldn’t be any charges for returning the car early.

Does Enterprise refund for early return?

Can You Return a Rental Car Early? At Enterprise, we do not charge customers more for returning a car early, and you will only be charged for the days you had the vehicle (excluding prepaid reservations).

What happens if you damage an Enterprise rental car?

Minor damage to a rental car, such as scratches, dents, or a chipped windshield are covered by the Damage Waiver. The Damage Waiver is an optional protection product you can purchase with your car rental.

What is the cancellation policy for Enterprise car rental?

If you cancel your booking more than 1 day (24 Hours) before your specified pick-up time, you will receive a full refund minus a cancellation fee of USD $50 / CAD $65.

Can you return a Enterprise car anywhere?

At participating Enterprise rental locations, a vehicle can be rented in one location and returned to another; however, please be advised that: … The drop charge fee varies by rental location, return location, and time of year.

Should I report damage to rental car?

If there is damage to your vehicle, call your rental car company as soon as possible, no matter how minor. They can advise you of what you need to do to make a claim and provide any forms that need to be filled out. … Contact the relevant company and notify them of the accident and ask what exactly they will cover.

Can a car rental company sue you?

Even if it did pay, the insurance company might have a right to sue you to collect its losses if you are the at fault driver (this may depend on whether you are considered the insured or whether the rental company is the insured. You could refuse to pay and see if they are bluffing.

How long does it take Enterprise to refund money?

Once the vehicle is returned, Enterprise will refund your checking account the amount of the deposit. The time it takes to post the refund to your account will depend on your bank. Typically, you should see a refund in approximately 5 to 10 business days.

Why would Enterprise keep my deposit?

Like other major car rental companies, Enterprise will put a hold on your credit card or debit card when you rent a car. The hold will be equal to the cost of the rental plus a security deposit to guard against scenarios like late returns or additional fuel charges.

How long does it take to return a rental car?

When you know the drill, returning a rental car can be a breeze. In 2018, over 70% of Rentalcars.com customers said it only took them 10 minutes (or less) to drop off their cars*. However, during busier times of the day or season, it can take anywhere from 20 minutes to an hour.