What Do I Do If Someone Stole My Package?

How long does a UPS lost package investigation take?

The process to investigate a lost package or uncollected C.O.D.

claim takes an average of 10 business days.

When reporting a damaged package, once all pertinent information and documentation are received, it generally takes 10 to 15 business days to complete a claims investigation, depending on the country..

Will Amazon refund for lost package?

If you have enough evidence to prove that your package was stolen, Amazon will issue a refund. If Amazon does not provide you with a refund even though you presented strong evidence that your item has been stolen, we can help you sue them in small claims court.

How does UPS deal with stolen packages?

Reporting a missing or stolen package “Inform your shipper, who can notify UPS to initiate a claim,” says Anderson. “UPS will work with the consumer to collect all the details and help with the filing.” In the event a package is believed to be stolen, the receiver may consider getting local law enforcement involved.

How do I contact UPS about a lost package?

Call customer service toll-free at 1-800-742-5877. Representatives are available around the clock, seven days a week to answer your questions. You can also submit your inquiry through our online contact form.

Do Police Investigate Stolen packages?

Yes, the police cares about package theft and they oftentimes do small busts that lead to even bigger busts of entire operations like chop shops and whatnot. If you don’t have any video footage of the theft, then the police can’t just investigate it by magic…

Who is responsible for a lost package?

The seller is responsible for the package until it reaches the buyer. This means that as a seller, even though the package is out of your hands – you are responsible for it until the tracking states “Delivered” or “Notice Left”.

Will UPS refund for stolen package?

UPS. As the intended recipient of a lost or stolen UPS package, you can contact the seller. The seller can either refund you or file a claim to recoup the missing shipment with UPS.

Can I sue USPS for lost package?

You may sue the USPS by filing (or having your attorney file) a lawsuit in federal court. … You don’t sue the USPS for losing items, unless you had paid for insurance and they didn’t reimburse you. Seeing the post office would be quite difficult. You would need to prove negligence and also who was responsible.

Does eBay refund for lost packages?

eBay’s position on missing items is clear – buyers are entitled to a refund under the Money Back Guarantee. If the tracking details show that the item has been in transit without movement for more than 7 days (10 for international shipments), refund the buyer the full sale amount including the shipping cost.

Is FedEx responsible for stolen packages?

FedEx generally covers the first $100 of value of a package unless you purchase additional insurance or can prove that they damaged an item worth more than that. … FedEx coverage extends to lost and damaged packages, but there may not be anything that they can do if the package was successfully delivered and then stolen.

What do I do if my Amazon package says delivered but no package?

Go to Your Orders. Locate your order in the list and click Problem with order. Select “Package didn’t arrive” from the list. Select Request refund.

How do I stop package theft?

How to prevent holiday package theftHave your package delivered to your work.Have your package delivered to the home of a relative or friend that you know will be home.Have your package held at your local post office for pickup.Take advantage of “Ship to Store” option that many stores offer.More items…•

What do I do if someone stole my Amazon package?

Responding To Amazon Package TheftStart with the delivery company. … Contact the seller. … File an Amazon stolen package claim. … Credit card coverage. … Plan ahead to be home. … Deliver to the office instead. … Use a package lock box.

What happens if you lie about not getting a package?

Of course it is illegal. If you knowingly misrepresent to USPS, or any of the other interstate carriers (e.g., FedEx) that a package that you did in fact receive wasn’t received, you could be looking at a mail fraud prosecution. … If the purpose of this lie is to perpetrate a fraud, you’re now a liar and a criminal.

What do I do if my package says delivered but I never got it?

Contact your local USPS post office. Make sure you contact your LOCAL post office, and not the USPS hotline. Your local post office will be able to provide quicker, and better service. Ask who delivered the package, and ask for the details of that day’s delivery.

Will Target replace a stolen package?

Target. Target is willing to offer a refund or replacement for missing items on Target.com orders. They offer step-by-step instructions on their website to claim your stolen items, but they are careful to not promise a full refund. Replacements are subject to availability and will not require any additional charges.

Does ups usually find lost packages?

2: If the label came detached from the parcel, UPS will open it to see if there is a receipt inside giving an address. … UPS could track the last known location and start an investigation to try to locate the parcel or its contents. It would take a little luck, but, people have had success.

Will ups find my lost package?

UPS requires the shipper to report any lost packages. Wait 24 hours AFTER the delivery window. Once the report is received, UPS will perform a package search. Package searches can take up to 10 business days.

What happens when someone steals your package?

What do you do if a package is stolen? If your package was successfully delivered and then stolen from your porch, you have a couple of options. For USPS deliveries, you can file a mail theft complaint with the U.S. Postal Inspection Service. … Reach out to your local police department to notify them of the theft.